Family Resources

We are committed to keeping families informed while their loved ones are receiving care at Palm Point. We have compiled a list of the most frequently asked questions below to help understand what a loved one’s inpatient stay will be like, as well as a sample program schedule that details what a typical day at Palm Point will look like.

If you are looking to receive medical records from your/your loved one’s stay, please complete our release of information form and contact our Medical Records Office at 321-603-6550.

Top 10 Frequently Asked Questions

What is a Baker Act?

The Baker Act is a Florida law that enables families and loved ones to provide emergency mental health services.

Your loved one, according to the Baker Act law, can stay a minimum of 72 hours.

No, if a person comes into the facility voluntarily, they have to remain for a psychiatric evaluation, and in most cases, a minimum of 48 hours for evaluation.

Patients can only be contacted if a privacy code is given by the loved one or assigned by a parent/guardian. (This code allows for contact with the patient only, not the nurse).

Parents/Guardians of minor children must also have a code to speak to the minor but can also get a daily update from the nurse.

All communication about your loved one is protected information and must have a signed Release of Information before the discussion.

Please refer to the What to Bring flyer located in your welcome packet.

General information is given by the nursing staff. Please remember all communication about your loved one is protected information and must have a signed Release of Information and a code before the discussion.

This information is communicated through nursing or social services staff. Please call your assigned unit or therapist for more details.

There is a sample schedule included in your welcome packet. Your loved one is attending group therapy, activities, and gaining knowledge of how to remain safe at home.

Your loved one returns home with you or to the address of record.

There is a flyer in your welcome packet that addresses the next steps and outpatient resources.

Get Educated About Mental Health

Helpful Links

We’ve compiled some of the links below to help patients and families learn more about some of the issues and disorders we treat. Visit the sites below to gain a deeper understanding of what you or your loved one might be working to overcome.

Substance Abuse and Mental Health Services Administration
National Institute of Mental Health
National Alliance on Mental Illness
Anxiety and Depression Association of America

Help is Available Now

We’re available 24 hours a day, seven days a week, to provide a no-cost mental health assessment for you or your loved one. Call us at 321-603-6550 or visit our facility to get started. For questions about our programs, call us or use our online contact form. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.

About Us

Providing the tools to heal.

If you need support, you are not alone, and we are here for you.